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Cookies policy


This website is managed by PARKINGS PICO DE LA ESPERANZA S.L.U.

In compliance with article 22.2 of Law 34/2002, on Information Society Services, we provide users of our website and inform them of our Cookie Use Policy.

What is a cookie?

Cookies are files containing small amounts of information that are downloaded to the user's device when visiting our website. The main purpose of cookies is to recognise the user each time they access the website, allowing us to improve its quality and usability (by means of identifiers that do not allow the user to be identified with any physical person). Cookies are essential for the functioning of the internet and websites. They cannot damage the user's computer or device and if they are activated in the configuration of your browser, they help us to identify and resolve possible errors in the functioning of our website.

What types of cookies does this website use?

Our website uses own and third party cookies.

  • Own cookies: these are those that are sent from a computer or domain managed by the Data Controller and from which the service requested by the user is provided.
  • Own cookies: these are those that are sent from a computer or domain managed by the Data Controller and from which the service requested by the user is provided.

In turn, cookies can be classified into types, according to their function, or their purpose (categories).

Depending on their function, there are different types of cookies, for example:

  • Session Cookies: Technical or necessary cookies are essential for our website to function correctly and include basic functionalities such as identifying the session or giving registered users access to restricted areas. For these reasons, technical cookies cannot be disabled.
  • Persistent or Permanent Cookies: These are cookies that allow information to be remembered so that the user can access the service with specific characteristics that personalise their experience compared to other users. For example, they can remember the preferred language.
  • Analysis or measurement cookies: These cookies allow the party responsible for them to track and analyse user behaviour on websites. The information collected through these cookies is used to measure the activity of the sites, with the aim of introducing improvements based on the analysis of data on how users interact with the service.
  • Advertising or Marketing Cookies: The purpose of these cookies is periodic maintenance and to guarantee the best performance and service to the user, collecting data on their activity as a user (connection waiting time, session identifier, etc.).

Cookies can also be differentiated according to the length of time they remain active:

  • Session Cookies: These are designed to collect and store data while the user accesses the website and during the provision of the requested service, and are deleted at the end of the session.
  • Persistent Cookies: These are cookies in which the data remain stored in the terminal and can be accessed for a period defined by the party responsible for the cookie.

What types of cookies does this website use?

Below, we inform the user in detail about the own and third-party cookies that may be installed from our website along with a brief description, and the period of time that they remain on your terminal, as well as an indication of the party responsible for the cookie when it comes from a third party other than IPARK:

Name Category Description Property Duration
yualah_atlas_session Other Atlas session cookie Aparcamadrid.es 10 hours
aparcamadrid.es_warning_accepted_15 Functional Stores cookie consent preferences. Aparcamadrid.es 1 year
_ga ANALYTICS The main cookie used by Google Analytics, allows the service to distinguish one visitor from another www.google.com 2 Years
_gid ANALYTICS The main cookie used by Google Analytics, allows counting page visits. www.google.com 1 Minute
_ga_CVBRLGLY08 ANALYTICS Google Analytics cookie www.google.com 1 year and 1 month
_gcl_au ANALYTICS Stores conversions www.google.com 3 months
_hjSession ANALYTICS Stores the session www.hotjar.com 1 year
_hjSessionUser ANALYTICS Stores the user's session with ID www.hotjar.com 1 year
Depending on the user's browsing habits, all or only some of the cookies may be installed.

How can I allow or block cookies?

When accessing the website, a cookie notice is displayed informing you how you can give or refuse your consent to the installation of cookies. The user may at any time reject or configure the use of cookies through the configuration screen.

Likewise, users can configure their browser to disable or delete cookies at any time, or delete their browsing data.

Below, we provide information on the main browsers, but if in doubt, consult the help menu of your browser:

If your browser is not one of the above, please check the options offered by your browser.

We remind you that you can use the private browsing mode in your browser, preventing your browsing history and cookies from being saved.

In addition, Google offers an add-on for its Chrome browser to prevent the use of Google Analytics. You can download it at the following link: https://tools.google.com/dlpage/gaoptout?hl=None

The website also uses cookies on mobile devices. You can change the privacy settings on your device by following the links below, which provide instructions on how to manage your preferences.

IOS | Windows Phone | Chrome Mobile | Opera Mobile

Please note that if you disable cookies certain functions may not be available.

Update and changes to the Cookie Policy

This Cookies Policy may be updated according to legislative or regulatory requirements, or with the aim of adapting this policy to the instructions issued by the Data Protection Authority. When significant changes are made to this Cookie Policy, the user will be informed either by means of an informative notice on the website or by e-mail for registered users.

Profiling

We use third-party cookies that allow profiling in order to be able to carry out personalised advertising based on this profile. You can find out more about this in the policies of the third parties (see the links provided in the section "What types of cookies does this website use").

Transfers to third countries

You can find out about the transfers to third countries that, where applicable, are made by the third parties identified in this cookie policy in their corresponding policies (see the links provided in the section "What types of cookies does this website use").

Further information

The Ipark Group is firmly committed to the protection of privacy. If you would like more information, please access our Privacy Policy or contact us using the details given under Contact Details.

If you would like more information about how we use cookies, you can send us an e-mail to cumplimiento@ipark.es .

Contact details:

For questions and/or comments about our cookie policy and this statement, please contact us using the contact details below:

E-mail: cumplimiento@ipark.es .

Postal address: Camino de las Ceudas 2, Planta 1, Oficina O. 28232 Las Rozas (Madrid)

Telephone number: +34 910 785 610

Last revised march 2025

© PARKINGS PICO DE LA ESPERANZA S.L.U.

Last revised march 2025

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